May 05, 2020
665
Separate accounts with a @wearedream.org domain are now being consolidated into one Administrative account for user management.
- You will be prompted to join the master account or change your email address. The prompt will appear when you sign in to an existing account or sign up for a new one.
Note: Signing in to the Zoom web portal or the client will trigger the prompt.
- Click Join the Account then click Continue.
- Users without paid accounts will simply receive confirmation that they have joined the master account.
- Users with paid accounts will be prompted to refund their outstanding balance before consolidating.
- Once the refund request has been submitted, a confirmation page appears. An email will be sent when the refund process is complete.