To Connect to the device:
When a user switches on the hotspot, a new network Alcatel Linkzone XXXX (last 4 digits of IMEI) will appear in WiFi network options. Each Device has a unique passcode which is the last 8 digits of the Device IMEI (Printed on side of the each box). The user has to choose the Alcatel Linkzone XXXX WiFi network and use the last 8 digits of the IMEI as the passcode.
In Summary:
- Wifi Name: Alcatel Linkzone XXXX (last 4 digits of IMEI)
- Password: last 8 digits of the IMEI
- IMEI can generally be found on the side of the box, on the back of the device, and/or under the battery, after removing the back cover.
To Manage the device:
The device can be managed by logging on to 192.168.0.1 once the device is on. The default password of the admin login for each device is admin. You / User has to option to change the Device Name and Password by logging on the admin portal 192.168.0.1
Support for Device Issues - KBS Mobility:
In case of any issue or clarification, pls do feel free to call our customer support team on 908-656-6287 between 9:30 a.m. to 7:30 p.m. available 7 days a week.
For connectivity issues contact T-Mobile at 1 (800) 937-8997.
For Support from DREAM IT: [email protected] or call us at 1-646-968-9560